Nine Chronicles
  • INTRO
    • 😺Nine Chronicles
    • πŸ•ΉοΈGame Contents
      • πŸ—ΊοΈAdventure
      • βš”οΈArena :: PvP Competition
      • 😈World Boss :: Raid
      • πŸ—ΌAdventure Boss
      • πŸ“šCollection
      • 🎟️Season Pass
      • 🎁Patrol Rewards
      • ⏳Time & Block
    • πŸ’²Shop
    • βš”οΈItems
      • Equipment
        • Item Crafting
        • Item Upgrading
      • Grimoire
      • Rune
      • Costumes & Titles
      • Consumables
      • Materials
    • 🐈D:CC Nine Chronicles PFP
    • πŸ›£οΈRoadmap
      • 2024 Roadmap
      • 2023 Roadmap
      • 2022 Roadmap
      • Completed Milestones
    • πŸš€Release Notes
  • Tokenomics
    • ✨NCG Economic System
    • πŸͺ™What is NCG
    • πŸ’°Staking Model
    • πŸ“ˆReward Model
    • πŸ”„Swap NCG to WNCG
    • πŸͺ¨Crystals
  • Community
    • πŸ‘¬Join
    • πŸ’‘Support Program
      • Ecosystem Support Program
      • Software Grant Program
      • NCIPs
      • Media Kit
      • Community Generated Contents
  • Technology
    • For Developers
    • 🌎Libplanet
  • GUIDE
    • ✈️How to play
      • Installation Guide
    • ❔FAQs
      • πŸ“±Mobile / Back up your private key
      • πŸ—„οΈPC / Back up your private key
      • πŸ–₯️Import your mobile account to PC
      • πŸ”Restoring your Account with Private Key
    • 🌊Nine Chronicles Portal
      • Connect Nine Chronicles address to the portal
      • How to connect multiple account providers
      • Recover your portal access
      • Redeem code
      • Patron
      • In case you pre-registered with Discord or Twitter
      • How to send WNCG to Heimdall
  • Planetarium Labs
    • πŸ«‚Team
    • πŸ§‘β€πŸ«Partners
  • Legal Documents
    • βš–οΈTerms of service
    • πŸ”Privacy Policy
    • πŸ’³Refund Policy
  • 법λ₯ λ¬Έμ„œ (λŒ€ν•œλ―Όκ΅­)
    • βš–οΈμ΄μš© μ•½κ΄€
    • πŸ”κ°œμΈμ •λ³΄ λ³΄ν˜Έμ •μ±…
    • πŸ’³ν™˜λΆˆ μ•ˆλ‚΄
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  1. Legal Documents

Refund Policy

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Last updated 8 months ago

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The Refund Policy is subject to the , and refund requests that do not comply with the Terms may be denied. You can submit a refund request through the 'Submit a Request' option in the Help Center. To request a refund, please provide a valid reason along with the following information: 9C Address, payment platform, payment receipt number, and payment date.

The determination and payment of fees for purchasing the Services is subject to the policies set forth by each payment service provider, which can be found at the links below.

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